The Times Group SMS Platform, with short code 1895, is designed to work as described below.
- Customers send an sms with a specific subscription “keyword” to any of the shortcodes. When this sms is received the listener is subscribed to receive notifications / Pushed Content / Breaking News. The sms platform sends an sms to acknowledge receipt of the listener’s sms.
- If a subscriber wants to unsubscribe from the subscription service, they send an sms with the “keywords”; STOP or LEKA to any of the shortcodes. When this sms is received, they are un-subscribed from the service. The sms platform sends an sms to acknowledge receipt of the subscribers request.
- When content is available the administrator / Editor Sends the notifications / Pushed content to the subscribers. This sms is to be charged accordingly.
- Users will also be able to send several sms with different keywords. Some of the sms are for subscribing to the service; others are simply for Customers to participate in different programs / Services. These messages are billed accordingly.
PLEASE NOTE : Subscription and Deactivation messages are not billed. Customers can activate and deactive for free.
This customer page was designed to help / resolve customer related issues; Where the Customer Care team can will use this interface to manually register or deregister users from the service or to interrogate a subscribers service history.
Feel Free to contact us for further questions or assistance.